You Should Feel Confident Owning a Mercedes — Not Confused by It
When your service light comes on or something feels off, it’s hard to know who to trust.
Dealers charge a premium and still don’t explain things. General mechanics may not understand your car — or worse, just guess.
You shouldn’t have to cross your fingers every time you book a service.
Paying Too Much and Still Not Getting Answers?
Customers come to us frustrated after paying too much, getting vague advice, or feeling like they’ve been left in the dark.
You deserve clear answers and expert care — without the dealership price tag.
Here’s how we help you stay in control:
- Detailed inspection reports with photos — know exactly what’s going on
- Mercedes specialists — not just generalists with a spanner
- Upfront pricing — get the quote, not the shock
- Direct access to your technician — ask us anything, and get a straight answer
- Factory warranty maintained — we service to Mercedes-Benz standards or better
Our 3 step process
- 1) Book Online or Call. Choose Hallam or Sunshine West
- 2) Get a Clear Vehicle Report. We show you what needs fixing, what's urgent, and what can wait.
- 3) Drive away confident. Enjoy reliable performance, long service life, and peace of mind
"What really stood out was the transparency"
Had my C200cdi serviced at Eurostar Diesels Sunshine today and was very impressed with the entire procedure. Clear detailed feedback to my mobile on what was needed today – what was identified for the future – and what was a priority. The entire experience made me confident my car was in good hands and that I’d made a good choice with Eurostar Diesels. Thanks Guys
Craig Dunlop
James and Harrison run a very customer focused business. Their depth of expertise in Sprinter vans gives confidence that the job will be done correctly and at a reasonable price.
Anthony Gill
The best mechanics for Mercedes-Benz diesel vehicles. Harrison has a solid knowledge on OM651 engines, with the same equipment as Mercedes-Benz dealers.
Yujing Jiang
I highly recommended Eurostar Diesel – outstanding customer service. We own 2 Mercedes Sprinters, Harrison and Chaman offer top service at fantastic value. Thank you guys!
Jess L
Fantastic service. Best workshop for Mercedes Benz Sprinter vans, particularly if you own a motorhome. Fair price, very technical and outstanding service
Daniel Paez
Choose one of these if you are wanting normal servicing:
The Service B is the major service in Mercedes Cars & SUVs, alternating with the A Service.
Prices: $695 – $915
Or perhaps you'd like something more specialised?
The automatic transmissions in Mercedes Cars and SUVs should be serviced at a maximum of every 120,000km.
These services ensure a long life and optimal performance from your transmission.
Prices: $510 – $1135
If you have the brake wear warning message on your dashboard, you should book your Mercedes Car or SUV in for a Brake Replacement Package.
Our Brake Packages include Brake Discs, Pads and Sensors.
Prices: $ Quote
If your Mercedes’ air conditioning is not cooling well, you should book your vehicle in for an A/C Service.
We are fully equipped and licensed to perform Air Conditioning services and repairs.
Price: $245
Your Mercedes will need a Differential service periodically to ensure performance for a long period of time.
We find that differential fluid typically becomes dark and contaminated after 150,000km.
Prices: $152 – $197
Servicing your Mercedes shouldn’t feel like guesswork.
We’ll give you the confidence of knowing it’s done right — and fairly priced.
Meet your Mercedes Mechanics
You’ll speak with real techs, not receptionists. And, we’ll walk you through what we see – no jargon
Harry
James
Chaman
Aidan
Michael
Jun
Denis
Tony
Mark
Shujaat
Cameron
Alex
Peter
Isaac
Will this be you?
Want to see behind the scenes?
Ready to Book?
Fill out our online booking form, live chat us in the bottom corner of your screen, or give us a call to chat with a friendly team member:
Hallam
03 8795 7997
Sunshine West
03 9088 8980
Still not sure?
We’re here to answer your questions. Whether you’re thinking about buying a Mercedes, looking for a quote, or just got a technical question – get in touch!